Policies

Terms for payment on each of our puppies:

You may submit a deposit of $2500 and follow up with a bank wire or do a direct deposit into our business bank account. After we have received your deposit, we will follow up with an email with our banking info to finalize payment for your puppy. A deposit will hold you puppy for 48 hours only. If you need more time or need to discuss payments please call us a 1-888-743-0325 prior to placing your deposit so that we can approve final payment date. If the final balance is not paid on approved date or within 48 hours the puppy will go back up for sale you will be issued a letter of credit to use within the next 180 days. You will be prompted to upload a photo ID or Passport copy to us at the time of purchase to verify the identity of whom is making payment. We require a photo ID of the person making the payment only, not friends or family members. For our credit card purchases we must ship in the buyers name. Puppies are placed on hold for clients by deposit or payment only!

Pricing on Pups May Change :

Pricing on pups may be changed at any time that we do not have a deposit or reservation on a puppy. As we receive updates with weight and our puppies are staying smaller than we first generally estimated or the quality has increased with age the puppy's price may change at any time. Breeds you will typically see this more on are Yorkies, Maltese and Pomeranians.  

Refund Policy

We do not offer refunds on any payments deposit or full payment for change of heart decisions no matter the circumstance. The only time a refund is given is if we determine you are not a suitable home for one of our puppies or if in the event the puppy has developed a life threatening defect or issue. We do not offer exchanges after a puppy has reached its home for the reason you do not like the puppy. The only time exchanges are applicable would be if the puppy developed a life threatening defect under our health warranty contract. By submitting payment for any puppy you agree to these terms.

We utilize the International Teacup Puppy Weight Chart to estimate all adult weights on our puppies. This chart is a guide at best and NOT an exact science. Therefore we do not and cannot make any guarantees on the estimated adult weights shown on each puppies page. This is also agreed to in your contract at the time of purchase.