This form is to be completed upon purchase of one of our teacup puppies. You will be prompted to sign our health guarantee contract once the form is submitted.
It is the buyers sole responsibility to complete our contract/sales agreement. By not signing and returning our contract deems the puppy purchased to be sold AS IS without health guarantee or warranty. All contracts must be returned to us via fax or email before shipping.
1.) Our puppies are offered with a 48 hour guarantee for illness/virus which the puppy does require vet check upon arrival to the new owner with 48 hours (not including weekends or holidays). All puppies purchased from Seller are required to see a licensed veterinarian within 48 hours of arrival to their new homes. Our guarantee is null/void if you make a claim without the initial vet exam within 48 hours as stated in our contract. You can fax your claim and initial vet exam to 1-888-575-8340. We will require a copy of the original health check from your if a claim is made on the puppy. If you cannot provide proof of the initial vet check within 48 hours your claim will be denied.
2.) Parasites of any kind are not covered in our guarantee as they are common in all puppies. We do treat for parasites but there is always a possibility for reinfection being around other puppies.
3.) We do offer a 1 year warranty for puppies over the price of $6500 for life threatening, untreatable defects including and limited to heart defects included Scale 4 or above and any organ disfunction and this does not include any treatable disorder including and not limited to luxating patella. We do not cover for hernias or open fontanel as these are common issues with puppies. All pups under $6500 are sold with limited 30 day guarantee from the day of receipt. We do have a purchase option at checkout to buy our full 1 year warranty.
4.) Our puppies are vet checked before their arrival to USA and are inspected by Aphis and Customs. If you do require an additional vet check for your puppy we will be glad to do at your expense.
5.) In the event your puppy develops an illness or untreatable, life threatening defect we will offer you another puppy of the same sex, breed and quality for which you paid. You will be responsible for the delivery fees only for your new puppy local or international. When making a claim we require you sent us a copy of your initial vet exam and any finding upon that initial exam. We are allowed up to 6 months to replace your puppy as there may not be one available.
6.) Hypoglycemia (low blood sugar) is not covered under our health guarantee warranty. Hypoglycemia (low blood sugar) is a common ailment with teacup puppies and is preventable by feeding your teacup puppy puppy properly and management.
7.) We offer a rebate of $150 off any puppy $4500 or less and $300 off any puppy $4500 or more on every puppy if a full year of whole health health insurance from Nationwide is purchased before shipping.We will require proof of policy via email stating it was paid up for the year. www.petinsurance.com to receive a quote.
8.) If you purchase a puppy less than $6500 and would like a full year warranty we offer an additional one year full warranty for $800 added to the total cost of the puppy. You may choose that option as checkout.
Hypoglycemia is not a illness and can be prevented with proper diet and nutrition. Our warranty does not cover for this syndrome and it is buyers responsibility to prevent their puppy from hypoglycemia.
Hypoglycemia is a syndrome that occurs primarily in toy breeds between 6 and 12 weeks of age.
A hypoglycemic attack is often precipitated by stress. The typical signs are listlessness, depression, staggering gait, muscular weakness, and tremors-especially of the face. Puppies with a severe drop in blood sugar develop seizures or become stupors and go into a coma. Death can follow.
This particular sequence of symptoms is not always seen. through. For example, some puppies exhibit only weakness or a wobbly gait. Occasionally a puppy who seemed just fine is found in coma.
Episodes of hypoglycemia often occur without warning-for example, when a puppy is stressed by shipping.
Other common causes of acute hypoglycemia are missing a meal, chilling, becoming exhausted from too much play, or having an upset stomach. These events place an added strain on the energy reserves of the liver.
Prolonged or repeated hypoglycemic attacks in toy breed puppies can cause brain damage. Puppies with frequent attacks should undergo veterinary testing to rule out an underlying problem.
Treatment: The treatment of an acute attack is aimed at restoring the blood sugar. Begin immediately.
If the puppy is awake and able to swallow, give corn syrup or sugar water by syringe, or rub corn syrup, honey, or glucose paste on the gums. You should see improvement in 30 minutes. If not, call your veterinarian.
If the pup is unconscious, do not give an oral solution because it will be inhaled.
Rub corn syrup, honey, or glucose paste ( nutrical or dyne supplements) on the gums and proceed at once to your veterinarian. This puppy will require an intravenous dextrose solution and may need to be treated for brain swelling.
Oral glucose paste is sold at pharmacies. If you know your dog is subject to hypoglycemic attacks, keep this product on hand.
Prevention: Susceptible puppies should be fed at least four times a day.
It is important to feed a high-carbohydrate, high-protein, high-fat diet. It is essential that the diet be high quality.
Your veterinarian can recommend an appropriate premium food.
Food supplements and table scraps should not exceed 5 to 10 percent of the total daily ration.
Owners of toy puppies should take precautions to see that they do not become excessively tired or chilled. Many (but not all) puppies outgrow this problem.
Symptoms of Hypoglycemia
Lethargy, Excessive salivation, dilated pupils, weak, wobbly, cant stand or walking around in disoriented state, seizures, and hypothermia.
It is most frequent first thing in the morning but can happen at any time during the day.